YOUR FIRE PUMP PARTS AND CUSTOMER SERVICE TEAM

Providing you with the knowledge and equipment necessary to operate and service your Waterous product to its ultimate level of performance, our experienced technicians, parts specialists and factory trainers are just a phone call away. Understanding that service, parts and training are vital services for successful product operation, we're ready to take your orders and answer your questions.

Waterous - World Headquarters
125 Hardman Avenue South
South St. Paul, MN 55075-2456 U.S.A.

Google Map

Fire Pump Questions:
Telephone: (+1) 651-450-5000 • FAX: (+1) 651-450-5090

Hydrant and Valve Questions:
Telephone: (+1) 888-266-3686

FIRE PUMP PARTS & CUSTOMER SERVICE

Priority Assistance:
service@waterousco.com

651-450-5200
800-488-1228 fax

Steve Morelan

             Steve Morelan

     Customer Service Manager

   smmorelan@waterousco.com

                651-450-5046

Jay Rought

                  Jay Rought

   Senior Technical Service Specialist / Customer Training Coordinator

        jrought@waterousco.com

                     651-450-5091

Mark Blake

                   Mark Blake

      Senior Technical Service Specialist

        mablake@waterousco.com

                   651-450-5067

 
Nicolas Johnson

             Nicolas Johnson

    Technical Service Specialist
   nkjohnson@waterousco.com

                   651-450-5247

Brian Shorten

              Brian Shorten

   Technical Service Specialist
     bjshorten@waterousco.com

                  651-450-5210

Renee Pawlenty

               Renee Pawlenty

      Customer Service Assistant
     rbpawlenty@waterousco.com

                    651-450-5015 

 
Richard Cadena

              Richard Cadena

     Technical Service Specialist
      rbcadena@waterousco.com

                    651-355-1067

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